# BZ Technologies — Extended Reference (llms-full.txt) > Professional-grade solutions for small businesses. Pre-configured applications that scale with your business. This is the long-form companion to [llms.txt](https://www.bztech.org/llms.txt). It includes full product descriptions, per-tier pricing, and common questions so an agent can answer most user questions from this one file. ## Company BZ Technologies is an Irving, Texas-based multi-tenant SaaS provider building pre-configured, professional-grade business applications for small businesses — chat-first invoicing, customer engagement, scheduling, flight tracking, and managed hosting — at transparent, affordable prices. Named after the naval signal flag "Bravo Zulu" (BZ), meaning "Well Done." - Website: https://www.bztech.org - Support: support@bztech.org · Sales: sales@bztech.org - Phone: +1-972-893-3747 - Leadership: Kent Jordan (President & Founder) - About: https://www.bztech.org/about - Media & press: https://www.bztech.org/press - Blog: https://www.bztech.org/blog - Changelog: https://www.bztech.org/changelog ## Products ### BZ Flow — Micro ERP for small business Chat-first Micro-ERP for small business: create invoices, track accounts receivable, and get paid via SMS or chat. Bilingual (English/Spanish) support and AI-assisted workflows help you get paid faster. - Chat and SMS-first invoicing and payment links - Accounts receivable and aging at a glance - Bilingual (English/Spanish) customer messages - Payment links with secure checkout - Perfect for tradespeople, contractors, and small service businesses - No spreadsheets required — get paid from your phone **Pricing:** - **Basic**: $15/month (14-day free trial) — Unlimited users; Invoicing and AR tracking; 500 AI assists/month - **Pro**: $30/month (14-day free trial) — Everything in Basic; Recurring invoices; Multi-currency; 2000 AI assists/month - **Pro+**: $45/month (14-day free trial) — Everything in Pro; Unlimited users; 5000 AI assists/month; Priority support More: https://www.bztech.org/products/bz-flow ### BZ Response — AI-powered customer conversations AI-powered customer engagement and support software that unifies SMS, email, and web chat conversations in one platform. Automate customer service with intelligent AI-generated draft responses, approval workflows, and comprehensive conversation management for small business support teams. - Unified multi-platform messaging (SMS, Email, Web Chat) - AI-generated draft responses with confidence scoring - Approval workflow for quality control and compliance - Conversation threading and complete message history - Customer contact management and analytics - Perfect for customer support teams and service businesses **Pricing:** - **Basic**: $15/month (14-day free trial) — Up to 3 users; SMS + Email channels; 500 AI replies/month; Contact management More: https://www.bztech.org/products#bz-response ### BZ Travel — Your travel companion BZ Travel helps travelers and logistics teams track flights end-to-end: live status, gates, baggage, leave-for-airport timing, share-with-pickup links, maps, and rideshare deep links — without staff babysitting a watch list. - Confirm the exact flight leg and track status in real time - Opt-in alerts by email, SMS, portal, or mobile - Leave-by guidance with drive time when Maps is configured - Share a pickup link (no account required for the viewer) - Maps and Uber/Lyft deep links to the arrivals curb - Business agenda or leisure itinerary on the same trip **Pricing:** - Free. More: https://www.bztech.org/products#bz-travel ### BZ Conn — Incident management and SLA tracking Digital War Room for critical IT incidents. BZ Conn gives your team a structured command center for incident response — with SLA enforcement, escalation workflows, and real-time stakeholder communication built in. - Structured incident lifecycle management (open → resolved → closed) - SLA tracking with automatic escalation alerts - Multi-tier support workflows and routing rules - Real-time SMS and email stakeholder notifications - Post-incident review and root cause documentation - Audit trail and compliance reporting **Pricing:** - **Basic**: $50/month (14-day free trial) — Incident tracking; Basic reporting; Basic SLA tracking; Email support; Unlimited users - **Pro**: $100/month (14-day free trial) — All Basic features; Advanced incident tracking; Advanced reporting; Workflow automation; Custom fields; Integrations; Priority support - **Corp**: $150/month (14-day free trial) — All Pro features; Advanced analytics; Custom workflows; API access (future); White-label options; Dedicated support - **Enterprise**: $2500/year (30-day free trial) — All Corp features; Custom configuration; Dedicated account manager; SLA guarantees; Custom integrations; On-premise option More: https://www.bztech.org/products#bz-conn ### BZ Organization — Governance-grade scheduling Professional event and calendar management software designed for non-profit organizations, board management, volunteer coordination, and small business scheduling. Streamline meeting planning, track member availability, and automate event coordination. - Event scheduling and management with conflict detection - Board meeting coordination and agenda management - Member availability tracking and polling - Automated email and SMS reminders - Multi-user collaboration with role-based permissions - Recurring event support and calendar sync **Pricing:** - **Standard**: $15/month (14-day free trial) — Consensus scheduling; Meeting artifacts; Calendar sync More: https://www.bztech.org/products#bz-organization ### BZ Schedule — Training and class management Complete training and class management platform for instructors, academies, and certification programs. Manage class rosters, dispatch instructors, track student progress, and collect payments — all in one place. - Class roster creation and student enrollment - Instructor assignment and dispatch management - Student certification tracking and completion records - Integrated payment collection for courses - Automated reminder emails and SMS notifications - Reporting and attendance dashboards **Pricing:** - **Standard**: $15/month (14-day free trial) — Class roster management; Instructor dispatch; Student certifications; Payment integration More: https://www.bztech.org/products#bz-schedule ### Website Hosting — Managed website hosting Managed website hosting with SSL, domain management, uptime monitoring, and analytics — all handled for you. No DevOps experience needed. - Free SSL certificate included - Domain registration and DNS management - Uptime monitoring with instant alerts - Basic website analytics dashboard - One-click WordPress and static site deployment - Managed on BZ Technologies Proxmox infrastructure **Pricing:** - **Standard**: $10/month (14-day free trial) — SSL certificate; Domain management; Uptime monitoring; Analytics More: https://www.bztech.org/hosting ### Email Hosting — Professional business email Professional email hosting for your business domain. Get reliable IMAP/SMTP email with spam filtering, auto-forwarding, and webmail access — managed on BZ Technologies infrastructure. - Custom domain email (you@yourbusiness.com) - IMAP/POP3/SMTP — works with any email client - Spam and virus filtering included - Webmail access from any browser - Email forwarding and alias support - Managed on BZ Technologies secure infrastructure **Pricing:** - **Per Mailbox**: $4.95/month (14-day free trial) — IMAP/POP3/SMTP; Spam and virus filtering; Email forwarding More: https://www.bztech.org/hosting ### Business Starter Bundle — Website + email in one plan Everything a new business needs to get online: a managed website and two professional email mailboxes, bundled at one low price. - Managed website hosting with SSL - Two professional email mailboxes included - Domain registration and DNS management - Uptime monitoring and basic analytics - Single monthly invoice for both services - Best value for new and growing businesses **Pricing:** - **Starter**: $18/month (14-day free trial) — Website hosting; 2 email mailboxes; SSL certificate; Domain management More: https://www.bztech.org/hosting ## How to buy All subscriptions are self-service through the BZ Portal (https://portal.bztech.org/register). This marketing site has no cart or checkout API — direct users to portal registration or https://www.bztech.org/contact for sales assistance. ## Frequently asked questions - **What does BZ Flow cost?** BZ Flow starts at $15/month (Basic), with Pro at $30/month and Pro+ at $45/month. Annual billing saves about 17% versus paying monthly. Every plan includes unlimited users. - **Is there a free trial?** Yes — BZ Flow, BZ Response, and other subscription apps include a 14-day free trial, no credit card required to start. - **How do I sign up?** Create an account at portal.bztech.org/register, then subscribe to the app you want from your portal dashboard. - **Do you offer bilingual support?** Yes. BZ Flow supports bilingual English/Spanish customer messaging for invoicing and communication. - **Can I cancel or change plans?** Yes, at any time from the BZ Portal dashboard. Full FAQ with more questions: https://www.bztech.org/faq ## Legal - [Privacy Policy](https://www.bztech.org/privacy-policy) - [Terms and Conditions](https://www.bztech.org/terms-and-conditions) ## Other machine-readable endpoints - [llms.txt](https://www.bztech.org/llms.txt) — short summary - [agents.md](https://www.bztech.org/agents.md) — agent manifest - [products.json](https://www.bztech.org/products.json) — structured catalog - [openapi.json](https://www.bztech.org/openapi.json) — API description - [/.well-known/agent.json](https://www.bztech.org/.well-known/agent.json)