Managed IT Services
Technical help desk, desktop support, and technology strategy consulting for organizations that do not have a full-time IT hire.
The service is the same for every client. The industry pages describe how it shows up for a law firm, an insurance agency, or a service organization.
Who we serve
Law Firms
Client confidentiality, matter files, and access that ends the day someone leaves.
Learn MoreInsurance Agencies
A named account for every producer, protected laptops, and mail and files that are backed up.
Learn MoreService Organizations
The organization owns the accounts. When officers change, the email and files stay.
Learn MoreMicrosoft 365 and Google Workspace
We manage the suite you already pay for. You stay on the one you have.
Microsoft 365
Exchange mail, Teams, SharePoint, and OneDrive. We handle users, shared mailboxes, permissions, and the day-to-day questions when something in that environment breaks.
Google Workspace
Gmail, Drive, Meet, and shared drives. We handle users, groups, file ownership, and the day-to-day questions when something in that environment breaks.
What is included
Help desk
Staff and volunteers have someone to call when mail, files, or a laptop stops working.
User access
New people get an account. People who leave lose access the same day.
Mail and files
The Microsoft 365 or Google Workspace environment, including shared mailboxes and shared folders.
Devices
Setup and care for the laptops and desktops people use for work.
Backup
Mail and file libraries backed up so a deleted folder can be restored.
Network and vendors
Wi-Fi, DNS, and coordination with the other vendors you already use, including website and email hosting.
Technology strategy and support
Day-to-day support and the infrastructure work that comes with standing a company up on its own.
Technical Help Desk
A person answers when mail, a login, or a laptop stops working.
Computer Support
Day-to-day computer support for the machines people use to do the work.
Desktop Support
Setup and care for desktops and laptops, including replacements.
Software Engineering
Build, connect, or replace the software a company needs to operate on its own.
IoT Engineering
Design and connect the devices and sensors that sit on the network.
IoT Management
Keep those devices updated, monitored, and separated from the rest of the network.
Technology Strategy
Decide what is built new, what is cloned, what moves to the cloud, and what is replaced.
Technology Strategy Consulting
Lead the IT infrastructure and applications work for a carveout or standup. Map which servers, networks, databases, and core software such as ERP, CRM, or HR systems move with the new entity. Arrange temporary support while independent systems are built, including Active Directory, email, and security. Plan the cutover so phones, networks, and software work on day one, then hand the environment to an internal team or a managed service provider.
Frequently Asked Questions
Is this the same as website hosting?
Hosting covers a website and mailboxes on our hosting plans. Managed IT covers the Microsoft 365 or Google Workspace environment your people work in every day, plus the devices and the help desk.
Do we have to switch platforms?
No. We administer Microsoft 365 or Google Workspace. You stay on the one you have.
How is it priced?
Each organization is quoted. This page does not list a per-seat price.
Who is this for?
Law firms, insurance agencies, and service organizations that need someone to run IT.
Tell us which suite you run
We will quote managed IT for your firm, agency, or organization.
Contact Sales